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OPERATIONAL STAFF

The image features two icons: a worker in a hard hat with tools and a receptionist at a desk, both associated with "Merrimack Village District."
MVD's daily operations are carried out by our dedicated staff, both at the office and in the field.
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Administrative Staff 
Superintendent
Ronald ("Ron") Miner, Jr.

Business Manager/Water Quality Specialist
Jill Lavoie

Finance & Human Resources Director
Kristen Maher

Customer Service/Billing
Amy Doucette

Office Assistant
Michelle “Shelly” Thompson

 

Field Staff 

MVD has two Field Staff departments: Treatment and Distribution. Both departments perform a variety of duties to maintain and distribute the water supply.

MVD’s Water Treatment Department handles a broad range of responsibilities, including the water treatment process as well as the operation and maintenance of all pumping equipment. Treatment staff also utilize MVD’s advanced computerized monitoring systems to ensure optimal water chemistry and continuously monitor the performance of each pump station and water treatment facility. MVD’s water is treated according to national standards required by the U.S. Environmental Protection Agency (EPA) as well as the New Hampshire Department of Environmental Services’ Drinking Water and Groundwater Bureau to ensure compliance with the Safe Drinking Water Act (SDWA).  MVD’s Water Treatment Staff ensures these standards are met to provide the highest water quality possible for our customers. 

MVD's Water Distribution Department is responsible for operations and maintenance of the MVD’s infrastructure that provides water to residential, commercial, & industrial locations, as well as for the system’s fire protection services. Some of these tasks include the Water Leak Detection Program, Water Meter Replacement/Exchange Program, Water Flushing & Valve Exercising Programs, the Backflow Prevention Program, Lead Service Line Inspections for MVD’s WLSP, as well as meter readings.  


OPERATIONS MANAGER
Brian Hieken

- DISTRIBUTION STAFF -

  • Construction Inspection
    Stephen (“Steve”) Chase
  • Foreman
    Nemanja ("Nem") Jankovic 
  • Sr. Utility Field Technicians
    Jacob (“Jake”) Howe
    Heinz SmithEdward (“Ed”) Lambert
     
  • Utility Field Technicians
    Jason ("Jay") Bellemore 
    Ronald (“Ronnie”) Miner
    Joseph (“Richie”) Heaps
    Thomas (“Tom”) Glynn

- TREATMENT STAFF -

  • Foreman
    Nicholas (“Nick”) Baxter
  • Sr Utility Treatment Technicians
    John Foss
  • Utility Field Technicians
    Adam Blaney

 

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