Disclaimer & Privacy Policy

LIABILITY:
While Merrimack Village District Water Works (MVD) makes a sincere effort to provide accurate information; it is not always possible to completely ensure that all information is correct at all times. The material contained within this site may include technical inaccuracies, typographical or other errors. MVD does not warrant the accuracy or completeness of the information, text, graphics, links, and other items contained in this material. MVD assumes no responsibility for errors or omissions in the materials. MVD has the right to make changes and updates to any information contained within this website without prior notice.

This website may contain links to third party sites. MVD provides these links only as a convenience/courtesy and does not imply any endorsement of these sites. Access to this site or any other internet site are at the user’s own risk and MVD is not responsible for the accuracy or reliability of any information, including but not limited to any data, opinions, advice, products, services or statements, made on these sites. Reference herein to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, and supplier or otherwise does not necessarily constitute or imply its endorsement, sponsorship, or recommendation by MVD.

The user of this system assumes all responsibility and risk for the use of this server and the internet generally. MVD and its affiliates disclaim all warranties, representations or endorsements, express or implied, with regard to the information accessed from, or via, this server or the internet, including, but not limited to, all implied warranties of merchant-ability, fitness for a particular purpose, or non-infringement. MVD does not assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product or process disclosed on the server or other material accessible from the server. In no event shall MVD be liable for any special, indirect, or consequential damages or any damages whatsoever resulting from loss of use, data, or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of the information on this server or the internet generally.

CONSENT TO MONITORING & DISCLOSURE:
MVD is under no obligation to monitor the information residing on or transmitted to this website. However, anyone using this website agrees that MVD may monitor the website contents periodically to (1) comply with any necessary laws, regulations or other governmental requests; (2) to operate the website properly or to protect itself and its users. MVD reserves the right to modify, reject, or eliminate any information residing on or transmitted to its website that it, in its sole discretion, believes is unacceptable or in violation of these terms and conditions.

Should any user of information on this website provide MVD with information, including but not limited to feedback, data, answers, questions, comments, suggestions, plans, ideas or the like, such information shall be deemed to be non-confidential and MVD assumes no obligation to protect such information from disclosure. The submission of such information to MVD shall in no way prevent the purchase, manufacture or use of similar products, services, plans and ideas by MVD for any purpose whatever and MVD shall be free to reproduce, use, disclose, and distribute the information to others without restriction.

COPYRIGHT NOTICE:

The materials provided herein are for internal, non-commercial use only, and
Any copies of documents contained within this server or portions thereof must include the above copyright notice.

Each document published by MVD on this website may contain other proprietary notices or describe products, services, processes, or technologies owned by MVD or third parties. Nothing contained herein shall be construed as granting to the user a license under any copyright, trademark, patent or other intellectual property right of MVD or any third party.

PRIVACY POLICY:
This Privacy Policy governs the manner in which this site collects, uses, maintains and discloses information collected from users (each, a “User”).

Personal Identification Information
This site may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit the Merrimack Village District (MVD) site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources made available on this site. Users may be asked for, as appropriate, name, phone number, and/or email address. MVD will collect personal identification information from Users only if they voluntarily submit such information to us. Users may visit the MVD site anonymously, and can always refuse to supply personally identification information, with the understanding that it may prevent them from engaging in certain site related activities.

Non-personal Identification Information
The site may collect non-personal identification information about Users whenever they interact with the MVD site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to the MVD site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies
The MVD site may use “cookies” to enhance User experience. User’s web browser places cookies on their computer for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

Google Analytics
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the data collected to track and examine the use of this site, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookie and Usage data. The MVD site also uses Google’s Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) as part of Google Analytics Demographics and Interest Reporting.

How the Collected Information is Utilized
MVD may collect and use Users personal information for the following purposes:

To respond to questions or comments: Information you provide helps us respond to User inquiries.
To improve the MVD site: MVD may use feedback you provide to improve this site.
To send periodic emails: MVD may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to the MVD mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, MVD includes detailed unsubscribe instructions at the bottom of each email.

How User Information is Protected
MVD adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users personal information, username, password, transaction information and data stored on the MVD site.

Sharing Users Personal Information
MVD does not sell, trade, or rent Users personal identification information to others. MVD may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with MVD's business partners, trusted affiliates for the purposes outlined above. MVD may use third party service providers to help us operate MVD business and the site or administer activities on MVD's behalf, such as sending out newsletters or surveys. MVD may share user information with these third parties for those limited purposes provided that you have given us permission.

Third-Party Websites
Users may find content on the MVD site that link to the sites and services of MVD partners, suppliers, advertisers, sponsors, licensors and other third parties. MVD does not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from the MVD site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to the MVD site, is subject to that website’s own terms and policies.

Changes to This Privacy Policy
MVD has the discretion to update this privacy policy at any time. When the Privacy Policy is updated, MVD will revise the updated date at the bottom of this page. MVD encourages Users to frequently check this page for any changes to stay informed about how MVD is helping to protect the personal information that is collect. You , the User, acknowledges and agrees that it is the Users responsibility to review this privacy policy periodically and become aware of modifications.

Users Acceptance of These Terms
By using this site, Users signify acceptance of this policy. If Users do not agree to this policy, please do not use MVD's site. Users continued use of the site following the posting of changes to this policy will be deemed the Users acceptance of those changes.

Additional Privacy & Security Info:

The MVD customer website portal (a.k.a. “MyMVD”) service is provided by Continental Utility Solutions Inc. (CUSI) and it’s affiliates. CUSI is MVD’s billing software provider.
Click the following links to view:

Contacting Us
For questions about this Privacy Policy, the practices of this site, or user's dealings with this site, please contact us.

Last Modified: 07/16/2026

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